Section 1 – Introduction
This Privacy Policy applies to all users who use the SaaS Platform (https://saas-org.co.uk) .
This Privacy Policy is put in place to ensure the protection and proper handling of the personal data and the privacy of the users of SaaS and its related services.
The SaaS platforms uses cookies but when they are not necessary for the delivery of the Services we will ask users to give explicit consent for their use when they first create an account.
You will be able to access, view and edit the SaaS privacy permissions by going to Your device settings and selecting the permissions granted and by accessing the Privacy Settings Section of your SaaS Account.
SaaS reserve the right to amend and review this Privacy Policy as they see fit.
Section 2 – Definitions
“We”, “Us” ,“Our” and “Eye Safe”: Eye Safe Ltd, a company incorporated and registered in England and Wales with company number 10410930 and with its registered main office being at Finchley Mews, Finchley Road, Grays Essex, RM17. To provide you with SaaS services we will be trading as Safety as a Standard (SaaS).
“You” and “Your”: Any individual or any business / organisation who creates an account and uses the Services via the SaaS Platform.
Account Data: Data collected as part of the setting up and maintenance of the SaaS account, including Your user name, email address, telephone number, age and the name, address of Your employer and/or Your next of kin, Your taxi licence plate and Your taxi/private hire licence number dependent upon the type of account you are using.
Correspondence Data: Data collected from the interactions You have with SaaS customer service representatives and from any correspondence You have with SaaS in general and may include the content of the correspondence and the metadata linked to the exchange.
Enquiry Data: Data submitted to SaaS during an enquiry about their Services.
SaaS Account/ Platform: An account that has been opened with SaaS by You which allows You to use the SaaS Services.
SaaS website: www.saas-org.co.uk and any other websites which may be added in the future.
Notification Data: Data You provide when You accept notifications to be sent to You by email, smartphone pop-up notification, text message and newsletters.
Profile Data: Data collected when You create an SaaS Account, including Your name, address, bank details, telephone number, email address, Your profile picture, gender, date of birth and employer details (where applicable).
Services: The provision of membership programmes.
Usage Data: Data collected by Your use of the SaaS Platform and Services and may include Your IP (Internet Protocol) address, the model of the smartphone You are using to connect to the Services, the operating system Your devices are running on, the web browser used to access the SaaS web page and the way You navigate through the SaaS Platforms.
User: Any individual or any business / organisation who creates an account and uses the Services via the SaaS Platform.
Section 3 – How we use Users personal data
In this section We describe:
The general categories of personal data that SaaS process when You create an SaaS Account.
The source of some specific data categories that SaaS may not have been obtained directly from You but that are necessary for the effective delivery of the Services;
The purposes and reasons for the processing of Your personal data;
The legal basis for processing Your personal data; and
The period of time for which SaaS may hold Your personal data under regular conditions.
SaaS may process the Usage Data regarding the way You use the website. SaaS obtain this data through the SaaS Platform analytics tools.
SaaS may process the Account Data You provide when first creating Your account. SaaS obtain this data through Your accounts, Your business account, and/or Your employer depending on the type of SaaS Account You may be utilising. This data is processed to operate the SaaS Platform/ membership service, provide You with SaaS’s Platform and Services, maintaining the security on the SaaS Platform, the systems and SaaS’s customers prior, during and after the Service takes place, maintaining back-ups of the SaaS databases and communicating with You in an appropriate manner.
SaaS may process the Profile Data provided to them when You complete Your account profile. This data is needed to approve Your ability to use Your SaaS Account and to further review and ensure the proper use of the Services by all the parties involved. SaaS may process the Enquiry Data found in any enquiry submitted to SaaS about their Services.
SaaS may process the Notification Data You provide when You accept notifications to be sent to You by email, smartphone pop-up notification, text message and newsletters. This data may be processed to tailor the notifications that You receive when using the Services. You will be asked for permission for the notifications to be sent to them. You will be asked about how You prefer the notifications to be sent to You and You will be able to discharge yourself from receiving notifications any time by going to the privacy settings in Your SaaS Account.
SaaS may process Correspondence Data from the interactions You have with SaaS customer service representatives and from any correspondence You have with SaaS in general. This data may include the content of the correspondence and the metadata linked to the exchange. SaaS will obtain this metadata from contact forms and the customer service/customer management software. SaaS may process this data to be able to communicate with You effectively and for record keeping.
All of the above, namely Usage Data, Profile Data, Transaction Data, Notification Data, Correspondence Data, are processed under the legal basis of it being required to perform a contract between You and SaaS for the provision of the Services. This data may be processed under the legal basis of our legitimate interests, namely the proper administration of the SaaS website, business and the safety of the Service.
SaaS may process any of the personal data categories stated in this policy when needed to:-
Establish, exercise and defend a set of legal claims whether in court proceedings or in out of court conciliations.
To acquire insurance coverage and risk management.
Receive professional advice aimed at protecting SaaS’s interests.
Comply with statutory obligations.
Section 4 – Providing your data to others.
SaaS may share Your personal data with members of any of SaaS’s subsidiaries to allow You to use their services wherever the SaaS platforms operate. Information about the different companies that make up the SaaS group and the countries in which SaaS operates can be found on our website.
SaaS may share Your personal data with insurers and/or professional advisors where it is necessary for insurance protection, risk management, and the establishment, processing and resolution of legal claims.
The data regarding the financial transactions made through the SaaS Website and when using our Services, may be shared with SaaS’s payment service provider, Stripe Inc. and with the issuer of the credit/debit card used. This data will only be shared with them when it is necessary for the processing of payments, the dealing of complaints and inquiries about the payments and handling/processing/issuing refunds where and when appropriate. For further information on the privacy policies of our providers refer to https://stripe.com/gb/privacy.
SaaS may share Your personal data when You have a need to do so to be compliant with statutory and legal obligations. SaaS may also disclose Your personal data when it is necessary as regards dealing appropriately with legal claims which may, from time to time, arise.
SaaS may hold Your personal data for as long as You have a SaaS Account and thereafter where deemed necessary to comply with legal obligations.
Section 5 – International and Cross-Border Data Transfers
SaaS may be required to provide access to Your data to certain third parties who provide SaaS with services that support the running and maintenance of the Services. Some of those third parties include:
- Google, Google Ads and Google Analytics who SaaS use for their services for cookies, website traffic analytics and search engine positioning.
- Zoho Corporation who provide SaaS with Customer Relationship Management, Customer Support Management, Social Media Management and Business Analytics Management Software.
Section 6 – Use of Cookies
Cookies are small text files (data files) that the SaaS website or the services provided by other companies put on Your computers. The information helps SaaS to improve Your experience when using the SaaS Website. Many of SaaS’s cookies are deleted when You close the SaaS Website browser. None of SaaS’s cookies contain any of Your personal information.
Your use of the website constitutes Your acceptance to use cookies in this manner.
If You are not happy with the use of cookies in this way, You should either terminate Your use of the website, change the settings on Your web browser so as not to accept cookies from https://saas-org.co.uk or use the web browser’s anonymous browsing setting (this is called ‘Incognito’ in Google Chrome, ‘InPrivate’ in Internet Explorer and ‘Private Browsing’ in Firefox). For more information on cookies, how to control the use of them and how to browse the internet anonymously visit the All About Cookies website.
If You choose to decline cookies, SaaS will not provide technical support to You if You then encounter issues with using of the SaaS website.
Cookies set by the SaaS Website are called “first party cookies”. Cookies set by parties other than SaaS are called “third party cookies”. First party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize Your computer both when it visits the website in question and when it visits certain other websites.
Cookies might be used for the following purposes: –
- To enable certain functions.
- To provide analytics.
- To store your preferences.
Session Cookies: SaaS use a number of session cookies to provide functionality including, but not limited to, remembering who You are when You log to the website, to identify You when You move from one SaaS system to another, to greet You by name on screen when You log in, to optimize the effectiveness of the SaaS web servers. SaaS consider these cookies to be strictly necessary for the secure and efficient operation of the website and all of its pages/posts and to make Your experience of using them easier and quicker. If these cookies are blocked or disabled, then much of the functionality of the SaaS systems will be broken.
Persistent Cookies: SaaS use a number of persistent cookies to provide functionality including, but not limited to, returning You back to the point where You were logged in, to show Your content You had looked at on a previous visit to make it easier to find it again, to make sure You are only invited to complete a web survey occasionally and that You don’t see alerts or messages repeatedly during a single web visit. If these cookies are blocked or disabled then the SaaS systems will still be usable, but Your experience will be severely degraded.
Google Services Cookies: This cookie is used on a small number of pages on the SaaS website to track the effectiveness of Google Ads (AdWords), Google Analytics and Google Console.
Social network Cookies: Some pages on the SaaS website contain social network ‘share’ or ‘like’ buttons. The social network may set a cookie (or cookies) on their PC when they click on one of these buttons. In order to implement these buttons, SaaS use the code which is hosted by the relevant social network. If You are a member of some of these networks, SaaS may use this code to track that You have visited the SaaS website. The SaaS website does not control these cookies or the underlying code. You should check the privacy statement of the relevant social network before clicking them and / or to find out how they track their members’ behaviour using these elements and how to opt out of this functionality.
Monitoring and review of the policy: SaaS will annually review the working of this policy.
Section 7 – Your rights as a data subject
Under the General Data Protection Regulation (EU 2016/679), You have the following rights regarding their personal data being processed by SaaS:
Description, explanation and copies of Your data: You have the right to request SaaS to provide an explanation and description of the information SaaS has from You and the way SaaS are using that information.
Correction of data: You have the right to request the correction of any data SaaS may hold which You believe to be inaccurate.
Deletion: You have the right to request the data SaaS hold on You and of Your account. Nonetheless, SaaS may retain part of Your data on their servers after closure of Your account to comply with legal obligations.
File a complaint: You, as a data subject, have the right to file a complaint to the Information Commissioners Office regarding Your data, but SaaS would appreciate if Users contact them directly in order to resolve disputes internally.
To exercise the rights above, please contact SaaS through privacy@saas-org.co.uk or through certified mail to our registered office: Eyesafe Ltd, Finchley Mews, Finchley Road, Grays Essex, RM17 6RG.
Section 8 – Contact information
The data controller for Users is Eye Safe Ltd housed at Finchley Mews, Finchley Road, Grays Essex, RM17 6RG.
You can contact SaaS at privacy@saas-org.co.uk or by post or mail at Finchley Mews, Finchley Road, Grays Essex, RM17 6R for any enquiry You have in relation to Your privacy preferences and if You require us to resolve any issues or disputes You may have with Your data.